Privacy Policy

Overview

This Privacy Policy explains how Plenqor LLC (“Plenqor”, “we”, “us”) collects, uses, and shares information when you use our websites, apps, and services (“Services”).

Information We Collect

• Account data: name, email, password (hashed), profile and settings.
• Transaction data: subscription status, product tier, timestamps, and limited billing metadata. Payments are processed by our payment partners(e.g., FastSpring, Paddle) — we do not store full card numbers.
• Usage data: pages viewed, features used, device and browser info, IP address, approximate location, and cookies.
• Support data: messages, attachments, and contact details you provide when contacting support.

How We Use Information

• Provide, maintain, and improve the Services.
• Process subscriptions, payments, and account changes.
• Personalize content and measure performance.
• Detect, prevent, and address fraud, abuse, or security incidents.
• Communicate with you about updates, billing, and support.

Legal Bases (EEA/UK)

Where applicable, we process personal data under legal bases such as contract performance, legitimate interests, consent (for certain marketing or cookies), and legal obligations.

Sharing & Transfers

• We share data with service providers that help us operate (hosting, analytics, customer support, payment processing).
• We may share information to comply with law, protect rights, or in connection with a merger, acquisition, or sale of assets.
• Data may be transferred internationally. We use appropriate safeguards where required.

Retention

We keep information as long as necessary for the purposes described in this policy and to comply with legal obligations. We may anonymize or aggregate data for analytics.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object or withdraw consent where processing is based on consent. You may also have data portability rights.

To exercise rights, contact us at privacy@plenqor.com.

Cookies & Analytics

We use cookies and similar technologies for authentication, preferences, analytics, and performance. You can control cookies via your browser settings.

Security

We implement reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure.

Children

Our Services are not directed to children under 13 (or as defined by local law). We do not knowingly collect personal information from children.

Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be noted by updating the “Last updated” date above.

Contact

Questions or requests? Email privacy@plenqor.com.